Shipping policy

FUNCTIØN SHIPPING POLICY

SHIPPING

FUNCTIØN is based in Melbourne, Australia and ships orders from Australia.

We aim to process and dispatch orders as quickly as possible. Orders are generally processed within 2–5 business days after purchase, excluding weekends, public holidays and periods of high order volume.

Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information where available.

AUSTRALIAN SHIPPING

FUNCTIØN currently offers shipping across Australia.

Delivery times can vary depending on your location and the shipping service selected. Estimated delivery timeframes will be provided at checkout where available.

Delivery timeframes are estimates only and may be affected by circumstances outside of FUNCTIØN’s control, including carrier delays, extreme weather, public holidays or other unforeseen circumstances.

INTERNATIONAL SHIPPING

International shipping may be available for selected locations.

Where international shipping is available, applicable shipping costs and estimated delivery times will be displayed at checkout.

International customers are responsible for any customs duties, taxes, import fees or other charges that may apply to their order.

TRACKING

Once your order has been dispatched, please use the tracking information provided to follow your parcel.

If tracking shows your parcel as delivered but you cannot locate it, please first check your delivery location and with other members of your household before contacting us.

INCORRECT SHIPPING INFORMATION

Customers are responsible for providing accurate and complete shipping information at checkout.

If an order is returned to FUNCTIØN because an incorrect or incomplete address was provided, additional shipping costs may apply before the order can be resent.

Please contact us as soon as possible if you notice an error in your shipping information after placing your order. We cannot guarantee that changes can be made once an order has been processed or dispatched.